Hub Mail Help Centre
Completed
Before you install: what Hub Mail needs
19 Views •Install on Odoo.sh
17 Views •Install on your own server
16 Views •Install on BlueMax Cloud
18 Views •Connect your mailbox (Gmail, iCloud, Microsoft 365, any IMAP)
16 Views •Switch on Hub AI
19 Views •Hub Mail on your phone and tablet
17 Views •Troubleshooting
19 Views •Before you install: what Hub Mail needs
19 Views •Troubleshooting
19 Views •Switch on Hub AI
19 Views •Install on BlueMax Cloud
18 Views •Hub Mail on your phone and tablet
17 Views •Install on Odoo.sh
17 Views •Connect your mailbox (Gmail, iCloud, Microsoft 365, any IMAP)
16 Views •Install on your own server
16 Views •Before you install: what Hub Mail needs
Odoo
Odoo 20.0 or 19.0, Community or Enterprise. Hub Mail installs Discuss, Calendar, Contacts, To-Do and Project for you if they are missing.
Network
The Odoo server connects out to each mailbox: IMAP on port 993 (or 143) and SMTP on 465 (or 587). Hub AI also needs HTTPS (443) out to the Hub AI service. Nothing connects in to Odoo except your users' browsers.
The encryption key
Mailbox passwords are stored encrypted with a key kept outside the database, so a backup alone can never reveal them. You create the key once per server before anyone saves a mailbox password (see the install guides).
Database
PostgreSQL's pg_trgm extension is recommended for fast search. Plan database space roughly the size of your mailboxes' text; five busy mailboxes with years of history used 1 to 3 GB.
Scheduled actions
At least one cron thread (Odoo's default is two). Sync runs every 5 minutes.